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Rules and Guidelines

Rules and Guidelines

PLEASE:

  • Do not bring any outside food or beverages into the venue. If you would like to bring in a baked good (cake, cupcakes, cake pops, etc.), it MUST be purchased from a licensed baker. We do not allow homemade baked goods into the venue.
  • Do not bring any helium balloons, silly string, confetti, glitter, cake sparklers, or balloons filled with confetti.
  • Do not tape or attach anything to the walls or ceilings. (You may use tape on the doors, windows, or cake table.) If you have a backdrop with a stand, you may bring it on the day of your event.
  • Do not take home the balloon centerpieces if you received them in your package. If you would like to add balloon bouquets to your package, please contact your venue’s event coordinator 24 hours in advance.
  • Event food must be pre-ordered 4 days in advance. We cannot add any event food on the day of your event. Please view our event menu here. If you would like to order additional food on the day of, you may do so from our restaurant menu.
  • We cannot substitute any food that is included in your event package.
  • If you would like to provide your own decorations, you can drop them off to your venue 24 hours before your event.
  • Your event space includes one hour of reserved time. Your food service will be during this time. You must leave your event space at the scheduled end time. We cannot accommodate games first and food service after. If you would like to add additional time to your event space, please contact your venue’s event coordinator.
  • Game cards will be distributed at the end of your one-hour event. If you have scheduled a three-hour event, please contact your venue’s event coordinator to schedule game-play. We cannot distribute any game cards before your scheduled event.
  • If you would like to adjust seating arrangements (ex: adding chairs, removing tables, etc.), please notify your venue’s event coordinator 72 hours in advance.
  • GameTime cannot uphold any requests for a specific event space. Your party space will be based on the number of guests and other events scheduled for that day.